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"A Synergy of Technology, Warmth and Style. Like a Warm Hug"

F.A.Q

  1. What is F.I.R.?

            Far infrared (FIR) is a region in the infrared spectrum of electromagnetic radiation. Far infrared is often defined as any radiation with a wavelength of 15 micrometers (µm) to 1 mm (corresponding to a range of about 20 GHz to 300 GHz). Basically F.I.R. are safe and beneficial rays from the Sun. Far Infrared rays are capable of penetrating deep into the human body, where they gently elevate the body's surface temperature. Far Infrared Rays are not visible to the eye, but you feel it as heat penetrating into your skin.

  1. Is it safe?

                Far Infrared is very safe. Far Infrared Rays DO NOT cause sunburn or damage your skin and should not be confused with Ultraviolet Rays. 50% of the energy generated by our own body is in the form of Far Infrared Rays.

  1. How is it beneficial?

                FIR can penetrate deep into the tissue, generating the sensation of warmth. Far Infrared Rays set up a resonance in the body, thus generating this feeling of gentle warmth and repair. FIR heat therapy has been known to be used for better blood circulation, helping with Arthritis, healing tissue among several other benefits.

     4. How is FIR heated apparel different from Resistive wired heated apparel?

                Resistive/Metal wire heated technology has been around since 1945. It has several drawbacks most noticeably it's high power consumption. Wires have been also known to break and kink/coil creating a hot spot that will end up burning the user.  Our FIR heating pads only heat up what they are in contact with. So no air is heated hence low power consumption.

  1. How hot does it get?

                Our line of FIR heated apparel have been measured at 135 F or 55 Celsius.  Our normal body temperature is usually as 98.6 F or 37 F. But Far Infrared heat is very safe and even at these temps it is a soothing radiant heat that heats up only what it is in contact with. 

 

 

Battery

  1. What is the size and weight of the batteries?

                The 11.1 V Jacket Liner battery weighs .2 lbs or 90 Grams.

                The 7.4 V Glove and Sock Liner battery weighs .05 Lbs. or 22 Grams Each

                Lightweight and unnoticeable

  1. How strong are the batteries?

                The Jacket Liner comes with two Lithium Polymer Batteries that are 11.1V 3000 mAh each

                The Glove liner and sock liner come with a pair of 7.4V 1500 mAh Lithium Polymer batteries.

 

  1. How long do they take to recharge?

                The 11.1V Jacket Liner batteries charge in approximately 2 Hours from a zero charge.

                The 7.4 V Glove and Sock batteries charge in approximately 2 Hours from a zero charge.

 

  1. How long will they last in the apparel?

                Each 11.1 V jacket battery will last 2 Hours in the High Setting (Red Light), 3 Hours in the Medium Setting (White Light) and 4 Hours in the Low Setting (Blue Light).

                Each  7.4 V Glove and sock battery will last 2.5 Hours in the High Setting (Red Light), 3.5 Hours in the Medium Setting (White Light) and 5 Hours in the Low Setting (Blue Light).

  1. How long are they good for?

                The 11.1V jacket battery has a Half life of 800 Complete Charges

                The  7.4 V Glove and sock battery has a half life of 500 Complete charges

 

  1. What is the warranty on the battery?

                All batteries come with a 90 day warranty.

  1. What kind of charger do they come with?

                The Jacket Liner battery will come with a standard North American Plug 110-240V charger.

                The 7.2V battery will come with  standard North American plug 110-240V Charger.

Jacket Liner

  1. What material is the liner made from?

                The Jacket Liner is made from high quality soft Stretch Lycra Blend

  1. What is the weight of a liner?

                The Liner weighs less than 1 Lb.

  1. How does the temperature control button work?

                Hold for 4 seconds to turn on

                5 Minute warm up mode and auto switch to medium setting (Unless desired temperature is selected)

                Press once for High Setting (Red Light)

                Press again for Medium Setting (White Light)

                Press again for Low Setting (Blue Light)

                Hold for 4 seconds to turn off

 

  1. What kind of stitching and zippers are used?

                We use a nylon stitch and YKK zippers

  1. What is the size of the heating pads?

                There are 4 heating zones in the jacket Liner

                Front Chest Left ( 5" X 5")

                Front Chest Right ( 5" X 5")

                Middle to Lower Back ( 9" X 9")

                Base of Neck (2.5" X 12")

 

  1. What is the warranty on the Liner?

                The Liner itself has a One year warranty on manufacturing defects not including normal wear and tear.

  1. How does sizing work?

                Please refer to size chart to find the one best suited to you.

 

  1. How do I wash the Liners?

               Machine wash normally and hang dry only

 

Glove Liner

  1. What material are the Liners made from?

                The Glove liner is made from Stretch Lycra

  1. What is the weight of a liner?

                The pair of glove liners weigh approximately .4 Lbs.

  1. How does the temperature control button work?

                Hold for 4 seconds to turn on

                5 Minute warm up mode and auto switch to medium setting (Unless desired temperature is selected)

                Press once for High Setting (Red Light)

                Press again for Medium Setting (White Light)

                Press again for Low Setting (Blue Light)

                Hold for 4 seconds to turn off

 

  1. What is the size of the heating pads?

                The heating pad is the size of the glove liner with heating zones stretching the entire length of each finger including the thumb.

  1. What is the warranty on the Liner?

                The Glove liner will come with a 1 year warranty

  1. How does sizing work?

                Refer to size chart on product page. Please note these are very stretchy in nature. For example my XL size hands do fit comfortable in the XS size as well as the Large.

  1. How do I wash the Liner?

                Cover the battery plug and simply drop in laundry. Please dry out completely before connecting battery to turn on.

  1. What kind of glove should I use over them?

                Any pair of heat trapping gloves will work. The thicker the insulation the more heat will stay trapped inside. On their own these gloves will not work as they only heat up what they are in contact with.

  1. How much dexterity do I lose?

                The glove liners are made from stretch lycra and fit snug. With an outer glove you might lose 5-10% dexterity. Not enough to be unable to do whatever it is you are doing with the outer gloves.

 

Sock Liner (discontinued for 2018 and will relaunch with a new design in 2019)

  1. What material is the sock liner made from?

                The sock liner is made of 100% Cotton

  1. What is the weight of a liner?

                A pair of sock liner weighs .2 lbs

  1. Will I feel the liner as I walk?

                The liner is designed to be worn an outer layer sock. Once on you will not feel the heating pad or any wire at all.

  1. What kind of sock should I put over on top?

                We recommend socks made up of any heat trapping material, Merino Wool or Thermal Socks.

  1. How does the temperature control button work?

                Hold for 4 seconds to turn on

                5 Minute warm up mode and auto switch to medium setting (Unless desired temperature is selected)

                Press once for High Setting (Red Light)

                Press again for Medium Setting (White Light)

                Press again for Low Setting (Blue Light)

                Hold for 4 seconds to turn off

 

  1. What is the size of the heating pads?

                The top and bottom heating pads are 5" X 2.5" each

  1. What is the warranty on the Liner?

                The heating pads come with a 1 Year warranty

                The Sock itself has a 1 Year warranty on manufacturing defects not including wear and tear

  1. How does sizing work?

                The sock liner comes in two sizes. a Small and a Large. See sizing chart for details.

  1. How do I wash the Liner?

                Simply remove the heating pads from the pockets on the socks and machine wash.

Company/manufacturing/Shipping/Duties

  1. How did you come up with the name?

                F(ar)I(nfra)R(ed)ired Up  X (For Extreme Cold). Really just Fires You Up.

  1. Who is part of the company?

                Jimmy Singh is the founder and CEO of Fired Up X Heated Apparel. Jimmy previously worked as a Regional Sales manager at Samsung, Director of Sales at Polaroid 3D Printers before focusing solely on Fired Up X. You can reach him at jimmysingh@firedupx.com 

  1. What other products are you working on?

                For 2018/2018 we are working on improving the design of the current products as well as introducing a few more products. One of them being a heated hat liner or something of that nature. We have discussed heating sleeping bags, heated scarfs and if there is enough demand we can create any heated apparel the market demands.

  1. Tell me about how the manufacturing process works?

                Unlike our competitors we don't simply buy from a Overseas/Chinese manufacturer. We designed and developed our products very carefully. We trained a factory in China to make the heating pads to our specifications, we found a reputable battery manufacture who custom built our batteries and we own a cut and sew factory overseas that stitches our apparel.

                Batteries, Sock heating pads and Jacket heating pads come straight to our office. At our cut and sew factory the apparel is made and temperature control buttons are sewn in and than shipped to our office. We insert heating pads into the apparel and test each one before it is shipped out from our Office.

  1. Do you ship overseas?

                We do ship our product all over the world. The client will be responsible for shipping and any duties that may apply.