F.A.Q

1. What is F.I.R.?

            Far infrared (FIR) is a region in the infrared spectrum of electromagnetic radiation. Far infrared is often defined as any radiation with a wavelength of 15 micrometers (µm) to 1 mm (corresponding to a range of about 20 GHz to 300 GHz). Basically F.I.R. are safe and beneficial rays from the Sun. Far Infrared rays are capable of penetrating deep into the human body, where they gently elevate the body's surface temperature. Far Infrared Rays are not visible to the eye, but you feel it as heat penetrating into your skin.

2. Is it safe?

                Far Infrared is very safe. Far Infrared Rays DO NOT cause sunburn or damage your skin and should not be confused with Ultraviolet Rays. 50% of the energy generated by our own body is in the form of Far Infrared Rays.

3. How is it beneficial?

                FIR can penetrate deep into the tissue, generating the sensation of warmth. Far Infrared Rays set up a resonance in the body, thus generating this feeling of gentle warmth and repair. FIR heat therapy has been known to be used for better blood circulation, helping with Arthritis, healing tissue among several other benefits.

     4. How is FIR heated apparel different from Resistive wired heated apparel?

                Resistive/Metal wire heated technology has been around since 1945. It has several drawbacks most noticeably it's high power consumption. Wires have been also known to break and kink/coil creating a hot spot that will end up burning the user.  Our FIR heating pads only heat up what they are in contact with. So no air is heated hence low power consumption.

6. How hot does it get?

                Our line of FIR heated apparel have been measured at 135 F or 55 Celsius.  Our normal body temperature is usually as 98.6 F or 37 F. But Far Infrared heat is very safe and even at these temps it is a soothing conductive heat that heats up only what it is in contact with. 

 

 

Battery

1. What is the size and weight of the batteries?

                The 11.1 V Jacket Liner battery weighs .2 lbs or 90 Grams.

                The 7.4 V Glove and Sock Liner battery weighs .05 Lbs. or 22 Grams Each

                Lightweight and unnoticeable

2. How strong are the batteries?

                The Jacket Liner comes with two Lithium Polymer Batteries that are 11.1V 3000 mAh each

                The Glove liner and sock liner come with a pair of 7.4V 1500 mAh Lithium Polymer batteries.

 

3. How long do they take to recharge?

                The 11.1V Jacket Liner batteries charge in approximately 2 Hours from a zero charge.

                The 7.4 V Glove and Sock batteries charge in approximately 2 Hours from a zero charge.

 

4. How long will they last in the apparel?

                Each 11.1 V jacket battery will last 2 Hours in the High Setting (Red Light), 3 Hours in the Medium Setting (White Light) and 4 Hours in the Low Setting (Blue Light).

                Each  7.4 V Glove and sock battery will last 2.5 Hours in the High Setting (Red Light), 3.5 Hours in the Medium Setting (White Light) and 5 Hours in the Low Setting (Blue Light).

5. How long are they good for?

                The 11.1V jacket battery has a Half life of 800 Complete Charges

                The  7.4 V Glove and sock battery has a half life of 500 Complete charges

 

6. What is the warranty on the battery?

                All batteries come with a 90 day warranty.

7. What kind of charger do they come with?

                The Jacket Liner battery will come with a standard North American Plug 110-240V charger.

                The 7.2V battery will come with  standard North American plug 110-240V Charger.

Vest Liner with Temperature Control App

 

How to connect Vest Liner with your smartphone

Firstly, please ensure on your smartphone your location setting is set to on.

Once the battery is plugged in, press the control button once and a green light will start flashing. This is the Bluetooth connectivity light meaning the Vest is ready to connect to the app on your smartphone.

- The app can be downloaded from google app store or in case of Apple phones the apple app store by searching for "firedup"

- The Vest can be controlled manually from the control button or from your phone once the app is connected.

- If you decide you want to use your smartphone to control the temperature and you connect the Bluetooth to your Smartphone, that flashing green light will be solid green meaning you have connected the Bluetooth from the Vest to your Phone. To connect smartphone click the Bluetooth icon on top right of app. Make sure the green light is flashing on the control button. You should see your device (Vest followed by a 4 digit number) on the screen. Click "Connection" icon to the right of it to move it to "connected device"

- If you decide you want to use the manual controls, than holding down the control button for 5 seconds will turn the vest on and/or off.

- Once you turn it on manually the first setting is the Red light on the top half of the button. That is the high setting

- press again and you will get the white light which is the medium setting.

- Press again for the Blue light which is the low setting.

 You can continuously press the control button to see what setting works bets for you.

 

1. What material is the liner made from?

                The Vest Liner is made from high quality breathable soft Stretch Lycra Blend

2. What is the weight of a liner?

                The Liner weighs less than 1 Lb.

3. How does the temperature control button work?

                Hold for 4 seconds to turn on

                Press once for High Setting (Red Light)

                Press again for Medium Setting (White Light)

                Press again for Low Setting (Blue Light)

                Hold for 4 seconds to turn off

4. What kind of stitching and zippers are used?

                We use a nylon stitch and YKK zippers

5. What is the size of the heating pads?

                There are 3 Built In heating zones in the Vest Liner

                Front Chest Left ( 5" X 5")

                Front Chest Right ( 5" X 5")

                Middle to Lower Back ( 9" X 9")

6. What is the warranty on the Liner?

                The Liner itself has a One year warranty on manufacturing defects not including normal wear and tear.

7. How does sizing work?

                Please refer to size chart to find the one best suited to you. There is about 12 inches of stretch in each Vest Liner so very forgiving.

8. How do I wash the Liners?

               Beside the battery cable in the Vest is a rubber attachment cap. Please remove batteries and put rubber cap on battery connector. Machine wash normally and hang dry only or dry on gentle cycle. The Glove liners will come with two rubber caps in the box. Please attach these to the battery cables inside the gauntlet pocket.

 

Glove Liner

1. What material are the Liners made from?

                The Glove liner is made from breathable Stretch Lycra

2. What is the weight of a liner?

                The pair of glove liners weigh approximately 1/4 Lbs.

3. How does the temperature control button work?

                Hold for 4 seconds to turn on

                Press once for High Setting (Red Light)

                Press again for Medium Setting (Blue Light)

                Press again for Low Setting (Green Light)

                Hold for 4 seconds to turn off

 

4. What is the size of the heating pads?

                The heating pad is the size of the glove liner with heating zones stretching the entire length of each finger including the thumb plus the back of the hand.

5. What is the warranty on the Liner?

                The Glove liner will come with a 1 year warranty

6. How does sizing work?

                Refer to size chart on product page. Please note these are very stretchy in nature. For example my XL size hands do fit comfortable in the Medium size as well as the Large.

7. How do I wash the Liner?

                Place included rubber caps on the battery connector and simply drop in laundry. Hang dry to avoid shrinkage. Please dry out completely before connecting battery to turn on.

8. What kind of glove should I use over them?

                Any pair of heat trapping gloves will work. The thicker the insulation the more heat will stay trapped inside. On their own these gloves will not work as they only heat up what they are in contact with.

9. How much dexterity do I lose?

                The glove liners are made from stretch lycra and fit snug. With an outer glove you might lose 5-10% dexterity. Not enough to be unable to do whatever it is you are doing with the outer gloves.

 

Sock Liner (discontinued for 2018 and will relaunch with a new design in 2022)

Company/manufacturing/Shipping/Duties

1. How did you come up with the name?

                F(ar)I(nfra)R(ed)ired Up  X (For Extreme Cold). Really just Fires You Up.

2. Who is part of the company?

                Jimmy Singh is the founder and CEO of Fired Up X Heated Apparel. Jimmy previously worked as a Regional Sales manager at Samsung, Director of Sales at Polaroid 3D Printers before focusing solely on Fired Up X. You can reach him at jimmysingh@firedupx.com 

4. What other products are you working on?

                Heated socks are in the works and a secret wearable product that no one has in the marketplace. Stay tuned.

5. Tell me about how the manufacturing process works?

                Unlike our competitors we don't simply buy from a Overseas/Chinese manufacturer. We designed and developed our products very carefully. We trained a factory in China to make the heating pads to our specifications, we found a reputable battery manufacture who custom built our batteries and we own a cut and sew factory overseas that stitches our apparel.

                Batteries are shipped directly to our Canadian warehouse.  Heating pads go straight to our overseas factory. At our cut and sew factory the apparel is made and temperature control buttons are sewn in, tested and than shipped to our office. 

6. Do you ship overseas?

                We do ship our product all over the world. The client will be responsible for shipping and any duties that may apply.